eKomi Ratings and Reviews
Marketing / Review/Ratings
- The necessary order details are automatically read in from your shop system database which will enable eKomi to send your client a review request.
- Determine which order status should trigger the review request
- Request a review via email or SMS.*
- Collect both seller and product* reviews from your clients.
- Display product reviews and ratings automatically on the corresponding product pages through our Product Review Container (PRC)
- Your clients will also appreciate being asked for their feedback!
- It will reinforce the importance of their opinion for your business and make them feel appreciated, thus reinforcing customer loyalty.
- Any problems or issues can easily be spotted and dealt with pro-actively.
- If you decide to include discount coupons at the end of the review, they will definitely be thrilled by the treat!